Returns & Exchanges
We want you to love your Pakt pieces, but if something isn't right, we offer easy returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and secure it to your original packaging.
Drop Off Your Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing